Quality Analyst – Emergency Command and Control Center (Call Center).

January 31, 2025
Application ends: February 9, 2025
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Job Description

Be a part of the revolution in the Sri Lankan Pre-Hospital care emergency response Ambulance service ( 1990 Suwa Seriya Ambulance Service is operating with 322 Ambulances under the Ministry of Health & saving lives across the country )

Are you ready to save lives? Then join us;

Job Profile;
  • Monitor test scripts to assess functionally , reliability , performance and quality of the service 
  • Recommend , implement and monitor preventative and corrective actions to ensure the quality assurance standards are achieved 
Candidate Profile;
  • GCE A/L any stream with 03 passes 
  • Full / partial qualification in Business Management , Business administration or Customer Service from a recognized  university or institute with minimum of 03 years experience in Customer Service , or related are  
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